Last Updated: January 15, 2024

Thank you for choosing MarketHive Solutions.

If, for any reason, you find yourself unsatisfied with a purchase, we encourage you to review our policy on refunds and returns. The following terms apply to any products you acquire from us.

Interpretation and Definitions

Interpretation: Words with capitalized initials have specific meanings, as defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions:

Company: Refers to MarketHives Solutions.

Goods: Denotes the items offered for sale on our service.

Orders: Signify your requests to purchase Goods from us.

Service: Refers to the website available at markethivesmm.com.

Website: Means Market Hives Solution, accessible at markethivesmm.com.

You: Refers to the individual accessing or using the service, or the company or legal entity on whose behalf such an individual is using the service.

Your Order Cancellation Rights

You have the right to cancel your order within 7 days without providing any specific reason.

The deadline for canceling an order is 7 days from the date you received the Goods or when a third party, not the carrier, takes possession of the delivered product.

To exercise your right of cancellation, inform us of your decision through:

• Email: markethivesmm@gmail.com.
• Phone: +234(0)9134645364
  

We will reimburse you within 14 days of receiving the returned Goods, using the same payment method as your original order. No fees will be incurred for this reimbursement.

Conditions for Return

To be eligible for a return, ensure that:

• The Goods were purchased within the last 7 days.
  

The following Goods are not eligible for return:

• Customized or personalized Goods or those already featured on your social media handles.
• Goods unsuitable for return due to their nature.
• Goods inseparably mixed with other items after delivery.
• The Goods were purchased within the last 7 days.
  

We reserve the right to decline returns at our discretion if the merchandise doesn’t meet the specified conditions.

Only regularly priced Goods are eligible for a refund; unfortunately, sale items cannot be refunded. This exclusion may not apply if prohibited by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please reach out to us:

Email: markethivesmm@gmail.com.
Phone: +234(0)9134645364

Feel free to make any additional adjustments based on your specific requirements and branding guidelines.